We help you create
create an organization that includes all people.
Most DEI strategies focus on representation—but representation alone doesn’t create inclusion. Without inclusive systems, diverse talent leaves, compliance risks grow, and inclusion efforts become performative rather than transformative.
At Include Inc., we take a different approach. Using our 8-Inclusion Needs of All People® framework, we embed inclusion into policies, decision-making, and business operations—making it a structural advantage, not an afterthought.
Do you want to move beyond check-the-box DEI, and create a thriving, inclusive organization?
A More Inclusive Approach:
The 8-Inclusion Needs of All People®
Instead of focusing on identity-based solutions, our framework is needs-based. We address the whole person and all people at the same time - ensuring all your people can thrive.
Wilson, L. A. (2023). The 8-Inclusion Needs of All People: A Proposed Framework to Address Intersectionality in Efforts to Prevent Discrimination. International Journal of Social Science Research and Review, 6(2), 296-314. https://doi.org/10.47814/ijssrr.v6i2.937
Instead of reacting to inclusion gaps, we build organizations that include all people by design.
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Inclusive Organization Services & Solutions
We move inclusion beyond policies and check-the-box DEI—embedding it into decision-making, governance, and operations. Using our 8-Inclusion Needs of All People® framework, we help organizations reduce risk, increase retention, and improve performance by ensuring inclusion is structured, measurable, and impactful.
Leadership & Team Workshops
Our hands-on, interactive, and engaging workshops are designed to equip leaders, HR teams, compliance professionals, and your people with the tools and capability to embed inclusion in everyday ways of working and decision making.
Inclusion Strategy
We evaluate your organization’s current state of inclusion in the context of your desired future state, pinpoint strengths and barriers to success, and provide you with a strategic and actionable roadmap for improvement.
Inclusion Transformation Consulting
We assess, design, and implement an inclusion strategy that aligns with your business goals without political or performative barriers. Our approach addresses inclusion for both your employees and customers (of today and tomorrow).
Governance & Risk Management
We help organizations build inclusion into corporate governance frameworks to mitigate risk, and establish scaffold for accountability that drives inclusive decision making and rapid, sustainable change.
AI Inclusion Advisor
Our AI inclusion advisor, IncludeChat, provides real-time, evidence-based guidance to support you and your people to make inclusive decisions where and when they need it (in 94 languages too).
Inclusion Toolkits
This series of inclusion toolkits is designed to support your efforts to create inclusive teams, make inclusive decisions, and implement inclusive behaviors and ways of working across their organization.
Measurable Impact
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Increased Trust in Leadership
Through SPACETM leadership development and team training, our clients typically observe a 15-25% increase in trust in leadership, as reflected in employee engagement surveys and leadership feedback metrics.
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Increase in Talent Retention
Through comprehensive culture transformation and inclusion initiatives, our clients typically see a 10-25% increase in the retention of talent, as measured by employee exit interviews and annual retention rates.
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Increased Team Effectiveness and Performsnce
By establishing shared clarity of goals, cohesive leadership, and the practice of co-creation of team environments, our clients typically report a 20-40% improvement in collaboration and team effectiveness, as measured by objective performance metrics and peer feedback systems.
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Increase in Psychological Safety
By fostering a SPACETM workplace culture, our clients often experience a 15-30% increase in psychological safety, as measured through employee surveys and feedback platforms on trust and open communication.”
The Strategic Inclusion Playbook
Your Comprehensive Guide to Creating an Inclusive Organization
Why Our Approach Works Where Traditional DEI Fails
Inclusion is a Business Strategy, Not Just an HR Initiative
We integrate inclusion across the whole organizational system: risk management, leadership, and business operations—not just HR policies.
We Focus on Systems, Not Just Representation
Instead of just increasing diversity, we embed inclusion into decision-making, policies, and workplace culture to create long-term, sustainable change.
Inclusion is for Everyone
There's an inclusion WIIFM for everyone, because everyone has inclusion needs. And, our needs-based approach ensures inclusion is not political.
We Move Beyond ‘Belonging’ as a Measure of Inclusion
Belonging is subjective and exclusionary—we focus on creating the conditions for everyone to thrive (and measuring lead and lag indicators that matter).
We Leverage Science and Innovation
We are always researching, learning, and adapting to improve and expedite the achievement of inclusive outcomes for our clients and their people.
Clients that have
worked with us
FAQ
Most frequently asked questions and answers
The 8-Inclusion Needs of All People® is a behavioral science-backed framework designed to help organizations create inclusive systems and environments that benefit everyone. Unlike traditional DEI approaches that focus only on representation, this framework ensures that inclusion is proactive, structured, and needs-based—not reactive or identity-driven.
The eight needs—Access, Space, Opportunity, Representation, Allowance, Language, Respect, and Support—provide a practical, measurable structure for embedding inclusion into decision-making, leadership behaviors, workplace policies, and employee experiences. By addressing these needs, organizations can create fairer, more effective workplaces that improve performance, reduce risk, and enhance engagement.
Most traditional DEI initiatives focus on awareness training, demographic quotas, and ERGs—which, while well-intentioned, often fail to create lasting change because they don’t address structural and behavioral factors.
Our approach moves beyond training and policies to ensure inclusion is integrated into governance, leadership decision-making, and business strategy. Instead of treating inclusion as a compliance exercise or a social initiative, we align it with business goals, leadership performance, and organizational sustainability—making it a measurable advantage, not an afterthought.
Many DEI programs fail because they are reactive, compliance-driven, or focused on awareness without action. The Inclusive Organizations approach is different because it is:
- Strategic & Measurable – We integrate inclusion into business operations, leadership behaviors, and governance for long-term impact.
- Needs-Based, Not Identity-Based – Instead of focusing only on marginalized groups, we address universal human needs to ensure everyone benefits.
- Action-Oriented – We don’t just provide theory; we provide practical tools, decision-making frameworks, and leadership guidance to embed inclusion into daily operations.
If previous DEI efforts have been performative, disjointed, or met with resistance, we help organizations reframe inclusion as a leadership and business priority—not a political issue.
Yes! We understand that some organizations face challenges around language and political perceptions of DEI, which is why our approach is strategic, practical, and business-aligned. Instead of focusing on labels that may create resistance, we emphasize performance, risk reduction, leadership capability, and employee engagement. Our work is about creating thriving, high-performing workplaces that benefit everyone, rather than forcing ideological compliance. Instead of traditional DEI terminology, we focus on clarity, accountability, and leadership-driven culture transformation. We help organizations integrate inclusive decision-making, fair and equitable leadership, and psychologically safe environments in ways that are practical, non-divisive, and aligned with business success.
Include Inc. takes a refreshingly pragmatic, science-backed approach to culture and inclusion. Unlike traditional DEI consultancies that focus primarily on awareness and representation, we integrate behavioral science, risk management, and business strategy to create real, measurable impact. We don’t believe in performative DEI or vague culture initiatives—we provide clear, action-driven strategies that align with organizational goals, leadership priorities, and long-term success. Our work is built on proven frameworks like SPACE™, the 8-Inclusion Needs of All People®, and the Include Change Method™, ensuring that culture change and inclusion are embedded into the way organizations operate, not treated as separate initiatives.
Most DEI and culture change efforts fail because they focus too much on awareness and not enough on action. Many organizations invest in training programs, employee resource groups, or diversity pledges without embedding inclusion into their systems, policies, leadership behaviors, and decision-making processes. At Include Inc., we take a strategic, results-driven approach that ensures inclusion and culture transformation become sustainable, measurable, and integral to business success. Our frameworks provide practical tools, leadership training, and AI-powered solutions that help organizations drive accountability and long-term change. Rather than treating culture and inclusion as side projects, we embed them into governance, compliance, and leadership accountability.
Include Inc. partners with organizations across industries and leadership levels that want to build thriving cultures and inclusive workplaces. We work closely with Executive teams, HR, DEI, and culture leaders who are responsible for designing and implementing inclusion strategies. We also collaborate with C-suite executives, leadership teams, and business strategists to embed culture change into broader business initiatives. Additionally, we work with compliance, risk, and legal teams to ensure that inclusion aligns with corporate governance and risk management goals. For conferences and industry events, Dr. Liz Wilson delivers high-impact keynotes and leadership advisory sessions that inspire and equip professionals to create lasting change.
We offer both short-term and long-term solutions depending on your organization’s needs. If you’re looking for an immediate impact, we offer leadership workshops, culture and inclusion assessments, and keynote speaking engagements that provide actionable insights and practical takeaways. For organizations committed to sustainable transformation, we provide long-term consulting, strategic inclusion implementation, and executive coaching to embed cultural and inclusion strategies across leadership and operations. Our CSIP Certification through the Include Institute also equips professionals with the skills to lead and sustain inclusion in their organizations.
Include Inc. works with organizations across a wide range of industries, including corporate enterprises, healthcare, education, government, oil and gas, engineering, technology, and entertainment. We help organizations facing leadership disconnect, culture breakdown, high turnover, compliance risks, and challenges in embedding inclusion. Whether you operate in a regulated industry needing structured governance approaches or a customer-facing industry needing a culture of psychological safety and engagement, our frameworks and methodologies are adaptable and scalable to your specific challenges.
Our four practice streams offer targeted solutions based on your specific needs.
Thriving Cultures focuses on building high-performance teams and engaged workplaces using the SPACE™ framework, helping organizations create cultures that drive retention, collaboration, and innovation. Inclusive Organizations helps organizations embed inclusion into policies, decision-making, and governance structures using the 8-Inclusion Needs of All People®, ensuring that inclusion is structured, measurable, and business-aligned. The Include Institute provides training and certification programs for professionals who want to build expertise in strategic inclusion, including the CSIP Certification. Dr. Liz Wilson delivers keynote speaking, executive advisory, and leadership coaching to inspire, educate, and equip leaders with practical tools for culture and inclusion.
Getting started with Include Inc. is simple. First, book a free consultation where we’ll discuss your organization’s unique challenges and priorities. From there, we’ll help identify the right approach for your needs, whether it’s a culture strategy, leadership training, inclusion framework implementation, or executive coaching. Once we’ve tailored a solution, we work with you to implement it effectively, providing practical tools, measurable insights, and ongoing support to ensure lasting impact.
Let's Work Together To Make Inclusion a Competitive Advantage for Your Organization
Enable individuals and teams to thrive — so your organization does too.